NYC Consumer and Worker Protection Agency Ramps Up Enforcement Under New Leadership
Businesses operating in New York City must update compliance protocols to address expected increased enforcement of consumer and worker protection rules from the newly led DCWP.
The New York City Department of Consumer and Worker Protection (DCWP) has indicated a marked rise in enforcement activity following the appointment of new agency leadership. The DCWP oversees compliance with a wide array of local regulations, including rules barring deceptive or unfair consumer business practices, as well as worker protection mandates covering minimum wage, paid sick leave, and scheduling requirements for NYC employers. Companies with operations, employees, or customers in the city should review their adherence to DCWP-regulated rules, update internal policies and training as needed, and prepare for a higher volume of agency audits and investigations.